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How godsatta Handles Your Personal Data

At godsatta, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep…

Data collected with your consentUPI & Paytm account protectionRight to access your dataRight to request deletionSecure storage practices
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godsatta How godsatta Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team Directly

If you have a question about your data, want to request a copy of what we hold, or need something corrected or deleted, our privacy team…

Email the Privacy Team Send a detailed request to our dedicated privacy address.
Live Chat Support Connect with a support agent in real time via the chat widget.
In-Account Request Form Log in and use the Data Request form under Account Settings.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Storage and Account Security

We apply layered security measures across every point where your data is stored or transmitted.

Data We Collect

We collect your name, contact details, date of birth and payment identifiers when you open an account. Game activity and session logs are recorded to maintain account integrity and resolve any disputes you raise with us.

Cookie Policy

We use session cookies to keep you logged in and analytical cookies to understand which parts of the lobby you visit most. You can manage cookie preferences through your browser settings at any time without affecting account access.

Account Security Measures

Your account password is hashed and never stored in plain text. We support two-factor verification tied to your registered mobile number, and we flag unusual login locations for a secondary check before granting access.

Data Retention Periods

Account data is retained for as long as your account is active. If you request closure, we retain minimal records for the period required by applicable financial and legal obligations, after which the data is securely deleted.

Who Has Access

Internally, only staff whose role requires it — support agents, payment verification teams — can access your personal data. We conduct access audits quarterly to make sure those permissions remain appropriate and current.

How to Request Changes

Submit a data access or correction request via the in-account form or by emailing the privacy team. We verify your identity through your registered UPI or Paytm details before making any changes, to protect your account from unauthorised edits.

Common Questions About Your Data at godsatta

These questions cover the data rights and privacy practices that account holders ask about most. If your question is not listed here, our privacy team is reachable via the contact paths above and will respond within 72 hours.

We collect your name, email address, mobile number, date of birth and the payment identifiers linked to your UPI, Paytm or PhonePe account. We also log session activity for security and dispute resolution purposes.

Yes. Submit a data access request through the in-account form or email our privacy team. We verify your identity using your registered payment details, then deliver a copy of your data within 30 days of the verified request.

Use the Data Request form in Account Settings or email the privacy team with a deletion request. We will remove your personal data except for records we are legally required to retain, and we will confirm once the deletion is complete.

We share only the minimum data needed with payment processors like UPI, Paytm and PhonePe to complete your transactions. We do not sell your data or share it with advertisers. Any third-party sharing is governed by contractual data protection obligations.

After account closure, we retain the records required under applicable financial and legal obligations. Once that mandatory period ends, your personal data is securely deleted from our systems. You can ask us for the specific retention period that applies to your account.

We use session cookies for login continuity and analytical cookies to track which lobby sections you visit. You can turn off non-essential cookies in your browser settings at any time; this will not prevent you from accessing your account.

Reach the privacy team via email or the in-account request form. Set out the concern clearly and we will investigate and respond within 72 hours. If you remain unsatisfied, you have the right to raise the matter with the relevant data protection authority in your jurisdiction.

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